Cal Water Alerts

Operating Rules

Below are the operating rules and regulations set forth by the California Public Utilities Commission.

DefinitionsRule No. 1
Description of ServiceRule No. 2
Application for serviceRule No. 3
ContractsRule No. 4
Special information required on formsRule No. 5
Establishment and re-establishment of creditRule No. 6
DepositsRule No. 7
NoticesRule No. 8
Rendering and payment of billsRule No. 9
Disputed billsRule No. 10
Discontinuance and restoration of serviceRule No. 11
Information available to publicRule No. 12
Temporary serviceRule No. 13
Continuity of serviceRule No. 14
Non-Essential, Wasteful Uses of Potable WaterRule No. 14.1
Main extensionsRule No. 15
Service connections, meters, and customer’s facilitiesRule No. 16
Standards for measurement of serviceRule No. 17
Meter tests and adjustment of bills for meter errorRule No. 18
Service to separate premises and multiple units, and resale of waterRule No. 19
Water conservationRule No. 20
Military family relief programRule No. 21
Customer Information SharingRule No. 22
Operating Rules table