Cal Water Alerts

Bakersfield

Payment, other systems temporarily unavailable this weekend

Our online and phone payment systems will be temporarily unavailable from Thursday, January 30, 2025 at 5 p.m. PST to Sunday, February 2, 2025 at noon PST due to a scheduled system upgrade. Learn More

Information on Cal Water’s emergency preparedness & LA fire relief efforts

Our thoughts remain with everyone who has been affected by the wildfires devastating parts of the Los Angeles area and the firefighters battling the fires. In the wake of this tragedy and news about water availability during the firefight, we have received numerous inquiries on the state of the water system in the communities we serve. Learn More

Bakersfield Addresses and Hours
Address Hours
3725 South H Street Bakersfield, CA 93304 Mon. to Fri.
7:00 a.m. to 7:00 p.m.
Contact us via email
District Manager
District Manager
Tamara Johnson

In-person service is not available at this location; however, our customer service representatives are happy to serve you by phone or email.


Main Contact After-Hours Contact
(661) 837-7200 (661) 837-7200

Bakersfield News

Bakersfield Resources

Cal Water’s Bakersfield District

Serving Bakersfield, City of Bakersfield, Olcese, and North Garden

Cal Water’s Bakersfield District was formed in 1926 with the purchase of Bakersfield Water Works. We operate the City of Bakersfield water system through an operations and maintenance contract. We proactively maintain and upgrade our facilities to ensure a reliable, high-quality supply.

Map Image

Our Water Systems

Bakersfield

To meet our Bakersfield customers’ needs, we use a combination of local groundwater produced by 77 active wells (treated where necessary to improve taste and odor), surface water from the Kern River (treated with highly advanced membrane filtration), and treated water purchased from the Kern County Water Agency.

City of Bakersfield

We meet our customers’ needs using a combination of local groundwater produced by 51 active wells (treated where necessary to improve taste and odor), surface water from the Kern River (treated with highly advanced membrane filtration), and treated water purchased from the Kern County Water Agency.

The City of Bakersfield, with the assistance of Cal Water, proactively maintains and upgrades its facilities to provide a reliable, high-quality supply.

North Garden

To meet our North Garden customers’ needs, we use a combination of local groundwater produced by 12 active wells (treated where necessary to improve taste and odor), surface water from the Kern River (treated with highly advanced membrane filtration), and treated water purchased from the Kern County Water Agency.

Closest Western Union Pay Stations

In addition to the locations listed below, you can also make a payment at any Western Union nationwide that offers its Quick Collect service.

Closest Western Union Pay Stations
Business Address City ZIP
Petro #327 Wheeler Ridge5821 Dennis Mccarthy DrLebec93243
Pilot Flying J #61642810 Frazier Mountain RdLebec93243
Calimex Market 2245 Chester AveBakersfield93301
Rite Aid #58091601 23rd StBakersfield93301
Rite Aid #58091601 23rd StBakersfield93301
Self Help Federal Credit Union2100 H StBakersfield93301
Walgreens #322240 Chester AveBakersfield93301
4th Street Market307 4th StBakersfield93304
Albertsons #3361520 Brundage LaneBakersfield93304
Check Into Cash #14302350 White Ln Ste BBakersfield93304
Chester Lane Market2328 Chester LnBakersfield93304
Rite Aid #58111425 S H StBakersfield93304
Rite Aid #58111425 S H StBakersfield93304
Tobacco Town2222 S Chester AveBakersfield93304
Walgreens #32723315 S H StBakersfield93304
Jmj Market1031 E Truxtun AveBakersfield93305
Lucky 77 Mini Mart1134 Niles StBakersfield93305
Quick And Handy Market702 Bernard StBakersfield93305
Rainbow Market430 Baker StreetBakersfield93305
Advance America #050092600 Oswell St Space CBakersfield93306
Albertsons #3582691 Mount Vernon AveBakersfield93306
Easy Way Market3435 Pioneer DriveBakersfield93306
Rite Aid #58142505 Mount Vernon AveBakersfield93306
Rite Aid #58142505 Mount Vernon AveBakersfield93306
Walgreens #32942628 Mount Vernon AveBakersfield93306
Walmart #0016242601 Fashion PlaceBakersfield93306
Arrow Gas Market830 Union AveBakersfield93307
City Food Market900 Dr Martin Luther King Jr BlvdBakersfield93307
City Food Market900 Dr Martin Luther King Jr BlvdBakersfield93307
El Milagro Market575 Panama LnBakersfield93307
El Punto Market9300 S Union AveBakersfield93307
Lucky Seven #3726 South Union AveBakersfield93307
Sam's Market And Gas318 White LnBakersfield93307
USA Liquor1720 South Union AvenueBakersfield93307
Walmart #0015746225 Colony StBakersfield93307
Walmart #0031415037 East Brundage LaneBakersfield93307
Albertsons #13986045 Coffee RdBakersfield93308
Pilot Flying J #61317047 Zachary RdBakersfield93308
Ra Market207 Washington AveBakersfield93308
Rite Aid #5815100 China Grade LoopBakersfield93308
Rite Aid #5815100 China Grade LoopBakersfield93308
Rite Aid #5816715 Airport DrBakersfield93308
Rite Aid #5816715 Airport DrBakersfield93308
Rite Aid #63666001 Coffee RdBakersfield93308
Rite Aid #63666001 Coffee RdBakersfield93308
Royal Vape35315 Merle Haggard Dr Suite # 118Bakersfield93308
Vons #20334500 Coffee RdBakersfield93308
Walmart #0031403111 North Chester AveBakersfield93308
Winco Foods #324200 Coffee RdBakersfield93308
Advance America #050023811 Ming AveBakersfield93309
Albertsons #33647900 White LaneBakersfield93309
CA Check Cashing #5444476 Ming AveBakersfield93309
Howard's Mini Mart #64201 Belle TerBakersfield93309
Liquor Queen4901 Wilson RdBakersfield93309
Rite Aid #58178000 White LnBakersfield93309
Rite Aid #58178000 White LnBakersfield93309
Snappys3601 Stockdale HwyBakersfield93309
Super Snack Market1600 Valhalla DrBakersfield93309
Vons #19695700 Stockdale HwyBakersfield93309
Walgreens #67564306 Ming AveBakersfield93309
Albertsons #31728200 Stockdale HwyBakersfield93311
Rite Aid #61959000 Ming Ave Ste ABakersfield93311
Rite Aid #61959000 Ming Ave Ste ABakersfield93311
Rite Aid #67169700 Panama LnBakersfield93311
Rite Aid #67169700 Panama LnBakersfield93311
Vons #24209000 Ming AveBakersfield93311
Walgreens #115323300 Buena Vista RdBakersfield93311
Rite Aid #64511107 Calloway DrBakersfield93312
Rite Aid #64511107 Calloway DrBakersfield93312
Rite Aid #654911200 Olive DrBakersfield93312
Rite Aid #654911200 Olive DrBakersfield93312
Walgreens #65269550 Hageman RdBakersfield93312
Walmart #0025578400 Rosedale HwyBakersfield93312
Walmart #0031385625 Calloway DriveBakersfield93312
Walmart #0031391249 Allen RoadBakersfield93312
Albertsons #31293500 Panama LnBakersfield93313
K&S Food Store2126 Taft HwyBakersfield93313
Rite Aid #63033225 Panama LnBakersfield93313
Rite Aid #63033225 Panama LnBakersfield93313
Walgreens #18163301 Panama LnBakersfield93313
Walgreens #79094949 Gosford RdBakersfield93313
Walmart #0051345075 Gosford RdBakersfield93313
Winco Foods #1196801 Panama LnBakersfield93313
Albertsons #37713045 Rosedale HwyBakersfield93314
Rite Aid #62942646 Allen RdBakersfield93314
Rite Aid #62942646 Allen RdBakersfield93314
Advance America #010202299 Springs RdVallejo94591
Safeway #0989774 Admiral Callaghan LnVallejo94591
Safeway #1631122 Robles WayVallejo94591
Walgreens #25752647 Springs RdVallejo94591

Frequently Asked Questions

How do I read my bill?

Cal Water's bills feature an easy-to-read account summary, usage history graph to help customers keep track of consumption, detailed description of charges, a place for important messages, and meter information.

A sample bill is below.
Sample bill page 1

1Account number: Your 10-digit account number, which you will keep even if you move to another location within our service areas (if you receive more than one bill from Cal Water, you will have more than one account number—contact our Customer Center at the phone number on your bill if you would like your bills combined)
2Billing date: Date your bill was printed
3Contact information: Your local Cal Water Customer Center
4Customer messages: Where important messages will appear
5Summary of your account information
6Prior balance: Previous balance; includes any unpaid balance; due upon receipt
7Payment received: Payments applied to your account since your last bill
8Current charges: Amount due from current billing period (flat or metered as applicable)
9Total amount due: Amount that you owe, including any unpaid previous balance (all bills due upon receipt and past due after 19 days)
10Additional customer messages
11Summary: Overview of your current bill, including the amount due
12Automatic Payment Service: Instructions for signing up to have your bill automatically paid each month from your checking account
13Portion of bill to return your payment (unless enrolled in automatic payment)
14Billing address: Address to which your bill is sent (this may be different than the service address)
How to read your water bill
Sample bill page 3
Customer messages: Where additional important messages will appear
16Service address: Address of service location
17Service dates: Beginning and end of the billing period for water service
18Service charge: Monthly charge based upon the size of your water meter (if applicable)
19Quantity charges: Measured in Ccf (hundred cubic feet) and separated by tier (if applicable)
20WRAM charges or credits: The Water Revenue Adjustment Mechanism (WRAM) is used so that Cal Water does not over- or under-collect fixed costs needed to operate the water system
21CPUC Fee: The California Public Utilities Commission’s fee to cover its oversight.
22Other charges and credits
23Public Purpose Program fees
24Subtotal for this service
25Drought water budget: Summary of your current usage as it compares to your water budget
26Water services detail: Graph of your consumption history for the past 13 months
27Meter and reading information: Details of when your meter was read and what the reading was
28Additional services detail: Insurance and other optional services, or city services
How to read your water bill continued

What forms of payment does Cal Water accept?

You can pay your Cal Water bill with cash, a check, a money order, a credit card, a debit card, or bank account. However, available payment options vary depending on the payment location or method. For more detail, see the Payment Options page.

What is the Customer Assistance Program (CAP)?

Cal Water offers a Customer Assistance Program (CAP — formerly LIRA) to customers who meet income guidelines. Qualifying customers receive a discount on their monthly service charge. You can visit the CAP page to see if you qualify and download an application form. If you live in a single-family residence, you can also apply online.

What should I do if my bill seems higher than usual?

See the High Bills page for more information and suggestions.

How do I turn off the water supply to my house in the event of a break in my plumbing or a repair?

You can interrupt the flow of water to your home by turning off your house valve. House valves are usually located beneath a faucet outside the home, most typically near the faucet for the garden hose. If you cannot find your house valve, please contact your local Customer Center for assistance.

Payment Mailing Address

California Water Service
P.O. Box 7229

San Francisco, CA 94120-7229

Automated Payment Number

(888) 598-9824

Rebates

Rates

Customer Assistance: We’re Here to Help

Cal Water has services and programs to assist you in a variety of circumstances.

Find Assistance Options