Cal Water Alerts

Contact Us

Do you have a comment or a question that isn’t answered elsewhere on this site? Use the form below to send an e-mail to a Cal Water customer service representative. You should receive a reply within one business day. Do not fill out the form if it is an emergency. Call us instead.

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You can find information on starting or stopping service on the Start or Stop Service page.

Requests may require up to
two business days for processing

Please call us if you have an emergency such as:

  • You do not have water
  • You see gushing water or other damage to the water system
  • You see someone tampering with our facilities
  • You have another water emergency
District Phone Number

To see the phone number for your district, either select your district from the drop-down or visit the District Phone Numbers page.

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Explore FAQs

Find answers to common questions about billing, water quality, conservation programs, and more in our comprehensive FAQ section.

Frequently Asked Questions
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See Current Alerts

If you have a question about a current issue, check Current Alerts for any urgent related messages.

See Current Alerts

We Have Resources to Help You Out

Cal Water provides a range of resources, including customer support, conservation programs, and water quality reports. Can’t find what you need? Try the site’s search function.