Cal Water offers a number of options for paying your water bill.
| Pay with… | Automatic Payments | Online Bill History |
Fees | |||||
|---|---|---|---|---|---|---|---|---|
| Credit Card | Debit Card | Bank Account | Check | Cash | ||||
| Online (with an account) |
Yes | Yes | Yes | No | No | Available | Yes (if enrolled in paperless billing) | None |
| Online (one-time payment) |
Yes | Yes | Yes | Yes | No | No | No | None |
| APS | No | No | Yes | No | No | Yes | No | None |
| By Phone | Yes | Yes | Yes | No | No | No | No | None |
| Walmart Bill Pay | No | Yes | No | No | Yes | No | No | None |
| Western Union | Yes | Yes | Yes | Yes | Yes | No | No | None* |
| By Mail | Yes | Yes | Yes | Yes | No | No | No | Postage |
*Western Union fee has been temporarily suspended.
Pay Online
Enrolling in Cal Water’s Electronic Bill Presentment and Payment in our customer portal will eliminate paper bills. By enrolling in the AutoPay feature (recurring payments), your payments will be automatically deducted from your bank account, Visa (debit or credit) or MasterCard (debit or credit) or Discover. Billing and payment histories are available online 24 hours per day, 7 days per week.
If you do not have an online account, you can also make a one-time payment online.
Pay by Phone
To pay your Cal Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9824 (toll-free).
Pay Through the Mail
To pay your bill by mail, send a check or money order to:
California Water Service
P.O. Box 7229
San Francisco, CA 94120-7229
Be sure to include your account number on the check. Do not send cash through the mail.
Pay in Person
You can pay in person by dropping payments off in a secure Cal Water office drop box, by visiting a Walmart where Walmart Bill Pay is available, or at a Western Union pay station in your community.
- To find the address of your Cal Water office, click the district name or “Your Location” in this page’s header.
- Walmart Bill Pay locations
- Western Union locations
Automatic Payment Service (APS)
APS automatically pays your water bill by deducting the amount owed from your checking or savings account each month. Contact your local Customer Center for more information about APS or print an Application Form.
Already have an online account?
Signing up is quick and easy; just log in to the customer portal and follow these instructions:
- From the overview page, click on Billing & Payments.
- Click the “Set up Paperless Billing” link.
- Select the account(s) you want to enroll in paperless billing and click “Next”. You will receive a message letting you know that your selected accounts have been enrolled.
New to online account management?
You can set up your online account and go paperless in just a few easy steps. Simply create your online account and you will be automatically enrolled in paperless billing (unless you opt out of it).
Video: Setting Up Your Account